“Your SlM Document Verification is Pending Please Contact quickly ! Your service will be blocked within 24hrs.” Messages in the given format is now being received by most of the mobile phone users. Such messages will also contain a mobile number for qick contact for KYC verification to avoid SIM blocking. On receiving such an SMS, many of us will get panic easily as our mobile number is already linked with so many essential utlitiy services like – Bank Accounts, Electricity Charges, Broadband Bills, Water Bills, Office works, Business requirements and all. Mobile customers of all telecom oerators viz – BSNL, Airtel, Vi and Jio – are facing the issue of such pesky SMS / Calls from Registered Tele Marketers as well as Unregistered Tele Marketers.
If you have already received such as SMS or Call from any number, you need not worry – telecom operators already started SMS and OBD (Out Bound Dialing) Campaign to educate their customers regarding such fake KYV verification / SIM blocking messages. Telecom Operators will not send such messages for KYC verification / updation. All such fake messages are sent by fraudsters. BSNL authorities has also decided to start such a campaign to all BSNL customers on every month via Calls and SMS. Many customers already lost their money from their bank accounts by stealing their internet banking details. In all such cases, these fraudsters will ask mobile phone users to install an application on their smartphone to complete KYC verification of SIM card. After installing the app, they will ask customers to do an online transaction / online recharge using internet banking.
The app already installed in your mobile handset is simply a screen mirroring app which will transfer all the details which you are entering in your mobile phone to the fraudster. After getting your internet banking credentials, they can initiate fund transfer from your bank account. This is the common modus of operandi of KYC fraudsters. BSNL Kerala Telecom Circle already issued a Press Release regarding such fake SMS / Voice calls asking for OTP or KYC verification.
BSNL authorities are reciving several complaints regarding fraudulent SMS / Call from the RTMs (Registered Tele Marketers) / UTMs (Unregistered Tele Marketers) for KYC / documents verification / SIM Blocking and asking customers to call a particular number for the same. Beside this, the complaints regarding seemingly fraudulent SMS are also being observed. In view of the above and to create awareness among BSNL subscribers it has been decided to start OBD campaign in Kerala Circle and SMS campaign all over India to BSNL Mobile customers on every month.
The content to be broadcasted in OBD Voice calls to BSNL Customers in Kerala Circle is given below:-
“Dear BSNL Customer, This call is to alert you about the fraudulent call or SMS asking you to call any number for verification of documents or download any app to update your KYC or Aadhaar details. Please do not share any details to the caller or download ay app. BSNL never asks you to download any third party app for such activities. You can report such call or SMS on 1909. Please stay alert from such SMS or calls as these may result in financial loss. Thanks.”
The content to be broadcasted in such SMS messages are given below. Awareness message in regional launguages also will be pushed to all BSNL customers.
“ज़रूरी सूचना: ऐसे कि सी भी धोखाधड़ी वाले मैसेज से सावधान रहें जो आपको कि सी अन्य नंबर पर कॉल करने या कोई ऍप डाउनलोड करके अपनी केवाईसी/आधार की जानकारी अपडेट करने के लि ए कहे। बी .एस .एन .एल. ऐसी कि सी भी गति वि धि के लि ए आपको कोई थर्ड-पार्टी ऍप डाउनलोड करने के लि ए नहीं कहेगा । कृपया ऐसे कि सी भी एसएमएस/कॉल से सतर्क रहें क्यूँकि इससे आर्थि क नुकसान हो सकता है. : टीम बी .एस .एन .एल.”
“Important: Beware of the fraudulent messages asking you to call any number for verification / download any app to update your KYC / Aadhaar details. BSNL never asks you to download any third party app for such activities. Please stay alert from such SMS/calls as these may result in financial loss : Team BSNL”
Do Not Respond to Such Spam Messages / Calls !
In coming days, you will get Voice Calls as well as SMS alerts from BSNL regarding these KYC verification fraud. It is always adviced not to respond to such calls. If yu have any doubt, just contact your nearest BSNL Customer Service Centre (BSNL CSC) / BSNL Telephone Exchange. You may also contact BSNL Toll Free Customer Care at 1503.
Dear readers, please share this important message among all your firends and relatives. How many of you have already recieved such pesky calls / SMS ? Please do share this valuable alert message from BSNL to veryone in your friend circle.
