Register Your Long Pending Complaints to "BSNL Higher Authorities" through "Online Grievance Portal" for faster settlement

BROADBAND No.03262306510..MY CONNECTION NEW.very bad condition BSNL DHANBAD ..My complaints lodged through this channel are pending since 1 months; not yet resolved, nor any responsible officer contacted me. What is the use then?..SDO/GM DHANBAD NOT MY SOLVE PROBLEM

Land phone no. 0468 2317142 installed in my brother's residence at Arattupuzha (kozhencheri circle) is not working since long. They have complained in several occasion but so far it is set right. Even though it is not working bill is generating correctly every month. Today I have once again lodged a complaint vide docket No. 1140832761620. I hope at least this time the above telephone will be sett in order by your personal interference.

This is to inform you that we are facing lots of problems with our BSNL telephone lines and also with the internet connection.

We have subscribed for 3G internet connection and most of the the time the internet connection is very slow and after rains and bad weather we are having problems with the land line phones . Already the phone cables are in lots of adjustments and minute connections . Every time we need to repair the cables .

All the people in this area are also facing such kind of problems.
My land line number is 0469-2656744 .

Kindly look into the matter and do necessary steps to curb these problems.

I have internet connection with 650/- rs 512, As I have taken the connection the speed of net was enough. But last 1 month my net speed is less. I heard, from public that you are helping to private sector if we disconnect BSNL Service. Please clarify whether we continue with BSNL or ????

i suscribe bsnl bb for 750 per month orginal speed is 520 kb/s I got maximum 10 kb/s always complaint I paying bills on time please improve your service you always killing the log

Dear Sir,
I am using BSNL Broad Band (p for last 1 years and my number is 0494-2566712.
Facing the below problem in my connection.
1. Net connection is not working.
2. Phone is not working properly
3. Net speed is very slow.
Regarding this I have raised so many complaints in local Exchange and also in Thanjavur Head Office. But still the problem is not resolved. Monthly am paying 650Rs for my Connection which is really worthless.
Kindly I request you to check and resolve the problem as soon as possible.
Regards

Bsnl representive is very bad taking to the bsnl prepaid custemer .bad service

Somany times i complaint for modem problem, DSL signal coming and going, but nobody vlear it. Where i can contact to solve this problem. On my complaint somebody calling to land number and asking problem

Sir, we just want to complain about the land line Kasaragod 04994237961 it not working and all bill which we received paid and now around 11 AM somebody came from the BSNL Dept and they removed all cable without any impermation kindly check please awaiting your favorable response
Many thanks.

I am customer of telephone no 0491 2552457 palakkad My telphone is not working. My complaint has not been attend.i was using broad band for the past 12 years. I was forced to disconnect the same due to poor perfomance .if bsnl is not able to restore the communication i have no other alternatve say good bey to Bsnl

I have posted a complaint in this portal. Here is the status

Docket No. KRL/CO/2016/4646
Date Booked 25/04/2016
Name KHADEEJA ARUKANDATHIL
Phone 0495-2801615

Current Status CASE IS YET TO BE FINALLY DISPOSED OFF BY CIRCLE HEAD OFFICE. FORWARDED TO CONCERNED UNITS/SECTIONS FOR TAKING NECESSARY ACTION. PENDING AT KUNNAMANGALAM.

I am മജീദി i have a request for internet brodband service at BSNL Telephone exchange kakkattil and nadapuram- Kozhikode- Kerala. But i am waiting for 4 Months. They are not intrested to give my telephone conection- my land line number is 0496-2448006
Majeed
Rayaroth house
Pathirippatta post
Kakkattil via
Kozhikode dis
Keraka

I am majeed i have a request for internet brodband service at BSNL Telephone exchange kakkattil and nadapuram- Kozhikode- Kerala. But i am waiting for 4 Months. They are not intrested to give my telephone conection- my land line number is 0496-2448006
Majeed
Rayaroth house
Pathirippatta post
Kakkattil via
Kozhikode dis
Keraka

I have only one doubt whether the staff sitting in the BSNL offices are BSNL employees or any other telecome providers personnel as they alweyas delay and discourage any new customers.

Dear sir,

I’m working in Dubai, my phone BSNL (0091 494 267 1916) connection and internet in not working properly, I have called many times from office in Dubai, and talked to section Engineer, Mr. Chandra Mohan (0091 9447 00 9555). and I haven’t received any reply from him since then. It’s been more than 3 weeks.
to whom should I give the complaint, I can’t find anyone in Kerala to tell my problems. Please kindly take immediate action or else I would like to have a Permanent disconnect.

My Dubai No. 00971 50 768 0355
Email: [email protected]
Kerala No. 0091 99 469 26 121

regards
Mohammed Ali.

Complaint Number : Docket Number KRK/CO/2016/12124
This is concern as we called multiple times to all concern people based at Ulsoor Bangalore location. The complaint logged through call on 29th September. Need to beg everyone to resolve the issue on problem that is faced by us. Linemen requested us to change wiring as that is problem due to this phone is not functioning.
2. Spoke to Mr. Dayalan on complaint for next after changing wiring when we called (hey" there coming and they would complete today that on 1st of Oct, till evening same dialogue followed by him after 4:30pm as people will come in the morning to complete the work before 11:30am again need to follow up with Begging on Sir, please send some one. Line men comes and states sir, my wiring is done i have to work to complete and is this different department they would come and rooted to Mr Muniappa on connecting wiring, Following up again with guy to resolve.
Nobody response on calling 080-25361000 this number nobody attends the call and if spoken by them they state we will arrange to resolve again beg and follow up with them.

When spoke to dayalan directly to this office Sir, why complaint is not resolved till now as dated on 4th oct @ 03:30pm he stated that is not my department and do complaint online and he diverted to another person he spoke to somebody else through and stated i have spoke to him he would resolve the issue. Still i am waiting for resolve if people not ready to resolve the issues of customer then should be fit to that position. Please recruit and tighten the process and ensure government network operates well and have customer satisfaction.

Hope this comments give us some results as we are suffering from the BSNL data connection and landline as we are doing business and lost so many clients. As other network dont serve this have how government operates.. Telephone :08025599445

This is with great grievance I wish to highlight the experience me and wife had with BSNL team in activating a simple Broadband unlimited service. It is almost a month now my Wife had applied for new landline along with Unlimited Bro¬adband (245 unlimited). The great BSNL team contacted her and provided a landline number 04742501559 advising that this is your number which is allocated for your house. However, with all due respect the great BSNL executives / agents / technicians in general the MAHARAJAS of BSNL kept fooling or cheating them day by day. Every day my wife and her mother keeps calling them on the number 04742502000 (BSNL Mukathala Exchange, Kollam, Kerala) requesting them to activate the services due urgent requirements. Moreover, my Wife who is 8 months’ pregnant keep visiting their office in this condition requesting the MAHARAJAS of BSNL to activate the service. Every time they inform her that they are coming, on their way, almost reached, reconfirms the location etc.… and fool her. She and her mother leaving all other engagements and wait for them who never appeared till date or never given a call back as well. Now a day when calling the same number there is no one answering the call. This is one of the great customer care experience expected from BSNL team who is the leading operator in INDIA.

Myself being an employee who is working in the Regulatory Escalation team of UAE telecom industry clearly understands the situations of an operator in activating the service which should not take more than 48 hours after receiving the required application forms along with the documents. But this is far beyond the limit that BSNL team is dealing with their valuable customers day by day who doesn’t care and think that let them go to HELL and when they get the time and mood to visit or call they will…

I am not sure whether this is going to reach any Higher authorities of BSNL to take necessary action and do the needful to prioritize the activation of the service. I am a customer of BSNL in my home since 20 to 25 years with the landline number 04734241953 and didn’t expect this experience from BSNL.

Below details of the application
Provided landline number 04742501559
Application under the name of Mrs. Lailu Subair / Shyvi (not sure whose name the great agents of BSNL prepared the request since they didn’t provide them with any reference number)
Location – Shibinu Manzil, Mukathala P.O, Kannalalloor, Kollam, Kerala
Contact – 00918547855927 / 00919526178136

Hoping to get a response to above complaint and resolve the issue ASAP

Regards
Fida Akbar
00971522233883

Reminder 1

As today there is no reply ????? There is no action taken on Shivana Gurulakshmi layout 2nd stage telephone exchange.

From ten days i very disappointed I trying to connect helpline it's not connecting when I try to call someone all lines are busy I have to try 20 30 times .
Somehow i was able to register complaint 10 days ago. Till not a one has contacted me. And i have not been able to connect with the customer care for more than 50 days now. I trying call BSNL service person name:Shivana mobile number 91 9449787871 he told not do work worst worst service given by act .Please take action on him i what report to be email. As am currently working remotely. I need to attend the client call today, which is a very important thing. If i missed this, am going to take very very serious action towards the entire act fiber net. The bloody account people are working or sleeping in the office? What the hell you people are…
Please let me know the way to sort out this issue. Last 10 days, due to migration. If the issue persists this month too, and then i will go ahead with other service providers.
If the issue persists this month too, and then i will go ahead with other service providers.
I have submitted a complaint on bsnl office’s customer care on 28th February 2017. They have not given me any feedback on my complaint. I just want to tell you that i dont have any trust in your company any more.
Please let me know the way to sort out this issue. If the issue persists this month too, and then i will go ahead with other service providers.

My BSNL PH. 08025444475 is out of order since 13-12-2016 means already
3 moths gone n complaint also made immediately then many times n met n sent SMS TO CONCERNED ENGINEER TIME TO TIME BU
T NOTHING DONE TILL NOW….URMILA BHATIA…W/O HARISH G. BHATIA

Thanks to all

Land phone instled at my residence and my brother reaidsnce is faulty due to cable damage caused by water authority excavation. Locally reported complaint is not yet attended so far. We have frequent cable fault due to bare laying of cable. Pls do the neefful for a permanent solution.

0487 2531391

Our Store Land line number +91 33 22707331 is registered with BSNL on the name of Mangi lal Dudhoria. 113A Netaji Subhas Road Kolkata -700001 But the service provided by your side is getting worst day by day.

Till date the problem hasn`t been resolved. And I am not able to receive or make calls since eleven to tweleve months.

And we are going on giving monthly payments for the connection which are not working.

So after making the payment we are not able to make use of the Landline number. And it`s becoming too difficult for us to contact our customers and family .At burrabazar market you providing these type of worst services.so give us an proper connection without disturbing and start the connection once again.

so , i request you to kindly look into these matter as soon as possibe.if it is not possible from your side then we will switch into another network connection.

I am from Kadmat Island (UT of Lakshadweep). I have a BSNL Broadband connect and using last five years. But never gent such speed of 100 kbps till date. Several time i complaint in PG sites and other sites but no need. Till not resolved my problem. Never seen my problem BSNL officers

Dear sir
My phone no 04734 260434 is not working since 26 Sep i registered complaint on 26 sep and docket no 121854808752 no one attended complaint till date
I further complained on 1500 (2 times ie 9oct and 11oct )they told they are forwarding my complaint to higher officials but all in vein
what to do next ?
Should i go to consumer court or tell me what to do?
i thought of surrendering the connection but senior citizens aged 84 and 72 my father and mother are using this phone as they are not used to mobile phones
They use this phone for their medical needs when i go to work
Both of them are alone at that time
So please do to needful
Hoping for positive response
Anil kumar V G

Dear Sir,
My parents are Seniour citizen, the land line is not working 0479-2386415, Complaint is registed the Docket no is KRL/CO/2020/36346. The contact no is 09444639463

My phone number o4902326082 noy working .i copalained on 26 july.many time call to customer care all are vein..cpmplaint nu.127380504552